Participant Tracking
WHY RACE ALONE WHEN YOU DON’T HAVE TO?
SHARE RACE DAY WITH YOUR SUPPORTING FAMILY AND FRIENDS!
Follow the instructions below or view the tutorial video at the bottom of the page. If you still have questions, check out the RaceJoy website for additional support!
To get started, please download the RaceJoy app from the App Store or GooglePlay.
When you have downloaded the app, open it and look for the Probility Ann Arbor Marathon. We have set up the tracking for all distances.
IMPORTANT: In order for tracking to work, the runner must carry their phone with them on race day with the RaceJoy app running and the tracking enabled!
FOR RUNNERS
To setup your phone as a race participant to be tracked by someone, select the “I Want To Be Tracked” option.
PROFILE SETUP
- Create a RaceJoy profile using the same information that you submitted when you registered for the race
Select which course you are doing and enter your BIB number when prompted (if you do not have your BIB number yet, you can choose the BIB pending option) - Select your name in the list to link your RaceJoy profile to your race registration
- Confirm your profile
TRACKING SETUP
- Confirm that the device you are using is the device you will be carrying with you along the course on race day
- Setup the options you want for tracking (GPS Progress & Audio Alerts are on by default), if you choose the Facebook and Twitter options, you will need to grant access to RaceJoy to post on your behalf
- Test your tracking to see if your device is connecting with RaceJoy
You can share on social media and send personal invitations to family & friends to track you on race day!
SPECIAL NOTES FOR RELAY TEAMS
Team Set Up:
-All need to carry their own phone and click “I Want to Be Tracked” upon initial set up. Follow the prompts.
-Select “Relay Course” option in course selection section.
-Sign up with team or add team to list, if not shown.Relay Team START: ALL push START MY RACE as the first team member crosses the start line.
-Each team member clicks their own ”Start My Race” button in RaceJoy. In order to receive more accurate progress updates, ALL click this when the first member crosses the start line. Team members not present at the start line can click “Start My Race” when they get the alert that the first member has started the race.
Verify Proper Team Set Up:
-Click the More button on race page in RaceJoy.
-Click Profile: If you do not see your team name at the top of the screen, redo your setup by clicking your name and following the Team Set Up
TIPS
- Make sure that your Location Services are ALWAYS ON for RaceJoy
- Make sure that Background App Refresh is ON for RaceJoy
- Make sure that WiFi is turned off on your phone on race day so that tracking is not interrupted with your device seeking out wireless networks
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FOR SPECTATORS
To setup your phone as a spectator who is tracking a runner, select the “I Want To Track Someone” option.
ADDING RUNNERS TO TRACK
- Confirm that the person you want to track or Send-a-Cheer to has RaceJoy setup by searching their name or BIB number
- Select the user from the list by clicking the plus icon
PROFILE SETUP
- Create a spectator login by entering YOUR name and email address – DO NOT ENTER THE RUNNER’S INFORMATION!
- Confirm your profile information
TRACKING SETUP
- Select the alerts you want to receive on your device from the runner you are tracking
You are now ready to track your runner on race day!
